FAQs
THANK YOU FOR VISITING Hingure!
We hope you have had a great shopping experience with us so far. But hey, we’ve all got questions right?
YOUR SHIPPING RELATED QUESTIONS:
Where do you ship?
We primarily ship to the United Arab Emirates but also offer international shipping.
How much is shipping?
Shipping depends on the product ordered, the total weight and where we’re shipping to. You can check out the price of shipping at checkout.
How long does it usually take for an order to arrive?
This depends on the products ordered and where we are shipping to, however most orders are delivered next day. And it takes usually about one week or less. If you’re ever concerned about your order just e-mail us.
YOUR PAYMENT RELATED QUESTIONS:
What payment methods do you accept?
We offer secure shopping and accept cash on delivery.
What is your return policy?
Customers are our first priority & we want our customers to be satisfied. If you do not like the products after receiving, please pay the delivery charge and return it.
What is your refund policy?
We offer a 100% Satisfaction Guarantee to receive your items. Please check the product before receiving & if you don’t like your ordered product, you are returning the products just paying the delivery charge. This means we will not refund your purchase if you are for any reason not completely satisfied with your items!
We want to provide a risk-free and pleasant shopping experience and trust our customers not to take advantage of this offer.
CONTACT US:
How do I contact you?
If you have any questions that are not answered in this FAQ, please e-mail us at contact.Hingure@gmail.com and we will promptly get back to you.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.